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About Security Bank Corporation (SBC)

Security Bank Corporation (SBC) is one of the Philippines' leading financial institutions, providing a comprehensive range of banking and financial services to individuals, businesses, and institutional clients. Founded in 1951, SBC has grown into one of the most respected banks in the country, boasting a strong reputation for innovation, excellent customer service, and financial stability.

With multiple branches across the Philippines and a diverse portfolio of banking products, SBC employs thousands of professionals dedicated to the bank's mission of enriching lives, empowering businesses, and building communities. The bank's commitment to its employees is reflected in its comprehensive approach to human resources management and talent development.

The company's Total Rewards team, led by Larry Antonio, Total Rewards Head at SBC, is responsible for managing compensation planning across the organization, including performance bonuses, merit increases, and promotions. With a workforce distributed across the bank's various divisions and branches, SBC faces unique challenges in ensuring equitable and competitive compensation while maintaining operational efficiency. As the bank continued to expand its services and market presence, it recognized the need for a more sophisticated and flexible compensation management system to support its complex pay review processes.

Before Compport: What challenges did SBC face?

Disconnected compensation processes

Security Bank Corporation operated with two separate recommendation windows and schedules—one for its internal performance bonus system and another for merit increases and promotions. 

This disjointed approach meant that the team had to wait for one process to finish before proceeding with the next, resulting in significant inefficiencies and delays in their operations. For a financial institution with SBC's complex organizational structure, this fragmented approach was particularly problematic.

Limited system functionality

While Security Bank Corporation had progressed from manual Excel spreadsheets to an automated internal system, their previous solution lacked the flexibility and functionality needed to accommodate their unique pay review processes and matrices. The system was unable to handle the complexity of SBC's multi-tiered compensation structure that needed to account for different banking divisions, corporate functions, and varying compensation philosophies across the organization.

Administrative burden

The compensation planning team spent excessive time preparing analyses and reports for decision-makers across SBC's diverse banking divisions. This administrative overhead took valuable resources away from strategic initiatives and created bottlenecks in the review process. With operations spanning retail banking, corporate banking, and other financial services, manually compiling data was not only time-consuming but also introduced the potential for inconsistencies in analysis and reporting.

User experience limitations

The previous system's interface and capabilities didn't provide the optimal experience for compensation planning managers, making the process more time-consuming and potentially affecting the quality of compensation decisions.

How did Compport Solve These Challenges?

Unified compensation planning window

Compport enabled SBC to combine its previously separate schedules into a unified two-week window, where authorized compensation planning managers could input both performance bonuses and merit increases/promotions simultaneously, dramatically improving efficiency.

Flexible system configuration

The platform's adaptable setup accommodated SBC's unique increase and bonus structures, allowing them to incorporate specific matrices for all three pay review cycles within a single system.

Enhanced analytics and reporting

Compport's standard reports provided compensation planning managers and the Total Rewards team with the critical information needed to prepare simplified reports for top management, significantly reducing preparation time.

Superior user experience

A survey conducted after implementation revealed nearly 90% positive responses from users who appreciated the system's improved flexibility and functionality compared to their previous solution.

Results

Streamlined compensation processes

By unifying what were previously two separate recommendation windows into a single process, SBC dramatically improved its compensation planning efficiency.

Significant time savings

The Total Rewards team now spends less time preparing analyses and reports, as Compport's comprehensive reporting features provide the necessary information in readily accessible formats.

High user satisfaction

With a 90% positive response rate in user surveys, the platform has improved the experience for compensation planning managers across the organization.

Adaptability to unique requirements

Despite having different matrices for their three pay review cycles, SBC successfully implemented all their specific needs within the Compport system.

Competitive advantage

Security Bank Corporation has positioned itself ahead of industry peers in compensation management technology, with other organizations in their space showing interest in their advanced solution. 

Ready to transform your compensation process?

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