Employees are the pillar behind a company's success. You require good employee management skills to get the best out of your employees. As Mark Zuckerberg once said, "Treat your employees right, so they won't use your internet to look for new jobs."
The majority of businesses today suffer from expensive turnover issues. 63.3% of the companies suffer from employee retention rather than hiring them. Did you know more than 33% of the employees are either casually or seriously always looking for a new job?
Today, employees look for an employee-friendly environment where their ideas thrive, while the traditional work culture forces most-able employees to resign and look for another job.
Until a few years ago, employees could do nothing about a poor workplace rather than give a review on their website; today, they use Linked In to share their experiences.
Although the numbers are not in your favor, as an authorized personnel of your company, you can still do something about it. Employee management is a strategic skill that several companies are adopting to retain their existing workforce. This article will give you a detailed guide on employee management systems.
What is Employee Management?
Employee management combines procedures and strategies for employees to work better. The strategies are entirely trail-blazed by the Human-Resource department, which trains the supervisors, managers, and executives to cultivate the best and most meaningful relationships with their employees. There are several parts of employee management, these are:
1. Selection: hire and recruit candidates with experience and expertise in the role you are hiring for and with the personality traits to maintain a great relationship with their managers and colleagues.
2. Monitoring: As an HR executive, it is crucial to track and evaluate your employee's performance and prepare an improvement strategy to help him correct his workplace behavior and improper conduct.
3. Communication: As quoted by James Humes, "The art of communication, is the language of leadership." It is important to communicate with the employees about their goals and expectations from their jobs and get frequent feedback on their new work experiences.
4. Rewards: One of the best ways to keep your employees motivated and engaged is by providing them with rewards from time to time. These rewards can be monetary, praise, incentives, or token of appreciation.
5. Discipline: "Discipline is the bridge between goals and accomplishments." To help improve an employee's poor performance, it is important to impose proper discipline. Managers must step up and take measures by giving warnings or demotion.
While these are just a few ideas, read further to understand the strategies in depth and how you can implement them in your organization and improve your employee management skills.
Why is Employee Management Important for Organisations?
Every organization has a goal, and that is to generate revenue. This can be by selling products or services or delivering anything meaningful to the industry. While there are several ways to achieve their goal, businesses do not realize that success begins with empowering people. Apple CEO Steve Jobs once said, “It’s not the tools you have faith in, tools are just tools, they work or they don't work. It's the people you have faith in or not."
To implement employee management strategies, it is important to first understand why it is important for your organization. Since you are already here, you have realized that managing employees is difficult. A job well done by an employee will only benefit your company in the long run. Here's how effective employee management is beneficial for your company and crucial in every aspect.
● High productivity: When you provide your employees with the right tools, they are bound to thrive and provide high productivity in their work.
● Boost motivation: It is important to praise your employees from time to time; this helps to boost their motivation. It would help if you let them know that their suggestions and feedback are taken seriously and they are a valuable asset to the company.
● Data Security: In today's world, where technology is rapidly increasing, it is important to teach employees how to keep their and the company's data private and secure. This will protect your organization from phishing scams, cyberattacks, ransomware attacks, and internal threats.
● Attrition rates: One of HR metrics' crucial tasks is tracking employee turnovers. If you cannot retain employees, you can also spend valuable time finding a better replacement. However, with employee management, you can address the causes of attrition and implement ways to resolve it.
Now that we have covered everything you need to know about employee management, here are some strategies to help you manage your employees and make work a better place.
What Are the strategies of Employee Management? How to Implement It?
Employee management can make or break your business. A happy and hardworking employee will help you elevate your business, while a lazy and unhappy employee will only act as cracks in the pillars of your organization. Ari Weinzweig once said, "If you don't create a greatly rewarding place for people to work, they won’t do great work."
With various generations of employees with different dreams and views, navigating your employees' performance and social aspects can be a tedious task.
By capitalizing on your employee strength, and skillful employee management, you can create an efficient workplace. Here are some strategies you can implement to maintain a healthy, efficient, and happy work environment.
Be an Effectual Spokesperson
Mike Krzyzewski once said, "Effective teamwork begins and ends with communication."
You cannot manage your employees if you don't know how to communicate with them. Sending emails or a simple message is only a battle half fought. It is important to listen to your employees.
● Consistency is the key. You must send positive and negative feedback and always be available to your employees.
● A healthy workplace talk will help you understand how your employees are doing and the areas they are facing challenges. It is important to show our employees that you care.
● An HR is authorized personnel and the ears and face of the company. Therefore, lead by example. If you do not follow what you say, don't expect your employees to follow them.
● Always use a personal touch when communicating with an employee. Face-to-face communication always works better than a simple and blunt email or message.
Use Your Body language
Communication is more than using words. Peter Drucker said, "The most important thing in communication is hearing what isn't said." It is important to understand your employee's body language. Here's what body language experts suggest:
● Crossed arms often mean someone is not listening or is resistant.
● A scratch on the back of their neck means they are still in a dilemma and need more clarity.
● Pointy feet towards the floor mean they are not listening to you or are tired of what they are doing.
Be an active listener
Don't just hear; listen. Listening is different from hearing; it means that you are actively participating in a conversation. HR's major mistake is to ramble on and bark out orders. Instead, spend time listening to others and figuring out the types of employees you are working with.
It is important to set some expectations for your employees. It is a powerful way of determining how your employee is performing. In the HR industry, it is known as the pygmalion effect.
Now, what is the pygmalion effect?
● Leaders have anticipation from their employees.
● These expectations are interfaced unconsciously or consciously.
● Employees unconsciously or consciously take up the task.
● The performance of employers matches the leader's expectations.
You need to praise your employees, help them achieve their goals, and meet your expectations.
Use a Performance Management System
A performance management system is a series of new initiatives and actions to help develop a healthy work environment where the employees can thrive.
Effectively Manage a Performance System
Here's how you can do it.
● Provide well-defined JD (Job Descriptions)
● Recruit qualified candidates for interviews
● Offer and negotiate with the best candidate
● Welcome the new employee and conduct a proper induction
● Always discuss job expectations and quality of work
● Provide proper instructions and daily feedback
● Design ways to reward and recognize employees for tier performances
● Provide new opportunities to boost their career
Develop strategies for Employee Improvement
In a good workplace, the employees follow all the workplace rules, such as showcasing proper discipline, having a great attitude, and meeting deadlines. How can you improve employee performance? Ask simple questions.
● Does your employee understand their job role?
Poor communication and training often lead to misleading an employee. In such cases, they do not understand their job role or what is expected from them. Always ensure that your employees understand their roles.
● Can the employee efficiently manage their time?
Time management is an important skill, reflecting on your poor performance when lacking. Always discuss ways to address their time management issues and help them achieve their daily target.
● Do your employees doubt their abilities?
Sometimes employees are overloaded with their work and start underperforming due to stress. The majority of the time, self-doubt plays a huge role. In such cases, you need to step up and boost your employee's self-confidence.
Focus on Employee Empowerment
"A team that is always learning is always growing"
Change is constant. While the world around you changes every day, it is wise to accept the change around you and grow. Leaders show the vision in a workplace while others follow. It is important to empower your employees with knowledge.
Create a knowledge Culture
● Encourage employees to be creative, pitch in new ideas, and take online courses to increase their knowledge.
● Attend conferences and training sessions with our employees.
● Conduct one on one discussions with your employees and listen to their goals and future aspirations.
● Develop an environment where everyone is treated equally, and everyone's ideas are appreciated and respected.
Develop a Mentoring Culture at WorkPlace
● Create accountability
● Praise and reflect mentorship
● Provide education and training
If you are planning on employee management, it is important to introduce career development opportunities for your employees by hiring professionals who can be great mentors.
Use New Techniques to Engage Employees
An engaged and motivated workplace is set to thrive in business. However, management and employees both play a substantial role in making that happen. Here's how you can implement it.
Focus on employee strengths
When you focus on developing the strength of your employees, you can help your company build a strong team, with everyone excelling in their field.
Invest in Employee development
When you invest in training your employees, you help them boost their confidence and improve their skills, which will help your company in the long run.
Appreciation and gratitude can boost employee confidence and motivate them to work better in the coming days. Any employee who is praised always works better than those who don't.
The best way to motivate your employees is by providing them with incentives. It does not necessarily means money, but it can be a gift or a paid leave.
Make room for growth
Today, most employees look for a job with stability and opportunity to develop and grow. If there is no room for growth, the employees lose interest ad leave after a certain time.
Employees need motivation and room for new opportunities to thrive in the workplace. Employee management is the best way to make your workplace a healthy and happy environment.
Any business looking forward to strengthening its pillars must engage in employee management. Employees are the resources of your organization. It's up to you to implement employee management and retain the talent to stay in your workplace. Tammy Cohen once said, "A great employee is like a four-leaf clove, hard to find, and lucky to have."
1. How to effectively manage employees?
Employees are considered a major asset of a company. Effective employee management is necessary for a firm to improve its performance and productivity. With the help of setting clear goals and expectations, a firm can keep its employees engaged. This, in turn, helps in the effective management of employees.
Furthermore, the company requires to maintain effective internal communications with the employees. They should provide them with opportunities for growth and development. Therefore, these are some of the most efficient ways of effective employee management.
2. What are the 3Cs of HR?
The 3Cs of HR include career, competence, and care. With the help of efficient career growth opportunities, HR can improve an employee's overall productivity. This helps in the effective management of the employees.
Competency allows HR to showcase the employees' ability for growth, enhancing employee engagement and loyalty. Lastly, by taking care of the needs and requirements of the employees, a firm ensures its duty toward its workforce. They showcase their empathetic management side to the employees, improving their productivity and efficiency.
3. How to manage employee relationships?
There are various effective ways to enhance and manage employee relations. Encouraging effective and transparent communication among employees enhances the overall employer-employee relationship.
Offering complete feedback regarding the productivity and performance of the workforce helps employees understand their areas of development. This helps the firm improve its employee relationship management effectively.
Maintaining honesty and healthy work culture provides the employees with a sense of motivation, improving employee relations.
4. How to motivate your employees?
One can motivate employees by providing employees with a sense of responsibility and encouraging them to participate in decision-making activities. It will provide the employees with good accomplishments, motivating them to improve their work and productivity.
Furthermore, employees feel highly motivated and encouraged when the firm provides them with rewards and recognition. It allows them to enhance their performance, which proves to be beneficial for the firm.
5. How can you help to improve employees' quality of work?
Setting clear goals and expectations with the employees allows the firm to improve the quality of work. An organization can enhance and improve overall employee efficiency by monitoring employee workings and providing constant feedback.
Offering effective training and development of the employees would enhance and improve the overall growth opportunities of the workforce. This would help in improving the quality of work that the employees have to offer.
Find out how Compport can help you manage all your Employee Benefits process, book a demo today!