About Universal Robina Corporation

Universal Robina Corporation (URC) is one of the Philippines’ largest branded food and beverage companies, with a strong and growing presence across ASEAN markets. Known for its manufacturing excellence and operational scale, URC has consistently invested in best-in-class technologies and processes to support its growth.

As the business expanded rapidly, URC needed its people and rewards systems to scale with the same rigor.

Before Compport: What Challenges Did URC Face?

People are URC’s greatest asset, and transparency and consistency sit at the core of its compensation philosophy.

But as employee count and business complexity increased, compensation processes struggled to keep up.

Data accuracy and security risks

URC relied heavily on email to exchange compensation data. Salary information lived across multiple spreadsheets owned by different teams and HRBPs, with no centralized control.
Sensitive salary data was routinely shared as email attachments, increasing the risk of security lapses and data inconsistencies. Siloed ownership meant there was no single source of truth.

Inefficient, error-prone processes

Compensation logic, guardrails, and calculations were managed through spreadsheets. Multiple rounds of revisions between Rewards teams, HRBPs, and managers were common.

Merit cycle data crunching stretched up to three months. Even small changes triggered delays of 3–4 days. Lack of standardization led to format inconsistencies, confusion, and high manual effort.

Limited intelligence in rewards management

URC’s evolving compensation philosophy struggled to keep pace with business growth. Frequent iterations made the structure increasingly complex.

Managers found it challenging to understand budgets, stay aligned with changes, and make informed appraisal decisions. URC needed clearer intelligence and context to support fair, strategic decisions.

Finding the Right Solution with Compport

URC needed a platform that could bring control, efficiency, and intelligence to compensation—without oversimplifying its complexity.

Single source of truth with secure access

Compport centralized all compensation data into one unified platform. Multiple spreadsheets and unregulated changes were eliminated.

Access controls ensured sensitive salary information was secure and visible only to authorized users, removing the risks associated with email-based data sharing while maintaining standardized formats.

Optimized processes with built-in governance

With Compport, URC established a consistent, centralized process for salary decisions. Automated calculations, structured workflows, and system guardrails replaced manual exchanges.

Custom approval workflows reduced back-and-forth emails and transformed a previously 3-month merit cycle into a faster, more controlled process with significantly fewer errors.

Intelligence embedded into manager decision-making

Compport provided customized manager screens that surfaced the correct data at the right time. Line managers gained clear visibility into budgets, compensation philosophy, and allocation guidance—all in one place.

Through seamless integration with URC’s existing HRMS, managers could access contextual performance and talent data, enabling informed, fair, and transparent appraisal decisions.

The Results Speak for Themselves

• Manual compensation processes were eliminated
  
  
• Merit cycles ran 2× faster with zero errors
  
  
• HR teams gained accuracy, control, and confidence
  
  
• Managers experienced smoother workflows and clearer guidance
  
  
• Employees received transparent, consistent communication
  
  

Compensation moved from a high-risk operational task to a controlled, data-driven process.

Moving Forward

With Compport in place, URC now has a compensation management foundation that can scale alongside its growth across ASEAN markets.

The real win?

URC’s rewards teams can focus on strategy and fairness—rather than manual effort and error management. 

Looking to simplify and scale your compensation cycles?

Explore how Compport helps enterprises run faster, fairer, and more transparent compensation programs.

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